Vancouver businesswoman Laura Kassama has been appointed as Vice President of the International Virtual Assistants Association. Laura is...

How can you enhance the value of your products and services to make the world a better place? Here are two ways to do just that...

My favourite story from the virtual assistant trenches involves a client who was having a big problem with his supplier. There was a disagre

How to choose the most cost effective typing or data entry service. Find out why a cheaper hourly rate is often not the best choice.

Entrepreneurs are often strapped for time, working in their business and struggling to find time to grow their business. These tips for dele

Your client said something unpleasant. How can you avoid reacting emotionally, and find an amicable solution that satisfies both you and you