Things to Consider When Choosing a CRM for Your Business
Managing client relationships efficiently is not just important—it's vital to your business’s success. The key to achieving this lies in...
How to Effectively Delegate Work to Your Virtual Assistant
In the fast-paced world of business, time is an invaluable resource. I’ve learned that the key to scaling and optimizing productivity...
Laura Kassama Appointed Vice President of the International Virtual Assistants Association (IVAA)
Vancouver businesswoman Laura Kassama has been appointed as Vice President of the International Virtual Assistants Association. Laura is...
2 Important Ways Your Business Can Change the World
How can you enhance the value of your products and services to make the world a better place? Here are two ways to do just that...
Grammatical Hilarity: Love Stories from the Trenches
My favourite story from the virtual assistant trenches involves a client who was having a big problem with his supplier. There was a disagre
Why Cheaper Often Isn’t Less Expensive
How to choose the most cost effective typing or data entry service. Find out why a cheaper hourly rate is often not the best choice.
6 Great Tips for Delegating Tasks
Entrepreneurs are often strapped for time, working in their business and struggling to find time to grow their business. These tips for dele
Best Way to Handle a Difficult Client Issue
Your client said something unpleasant. How can you avoid reacting emotionally, and find an amicable solution that satisfies both you and you