

2 Important Ways Your Business Can Change the World
How can you enhance the value of your products and services to make the world a better place? Here are two ways to do just that...


Grammatical Hilarity: Love Stories from the Trenches
My favourite story from the virtual assistant trenches involves a client who was having a big problem with his supplier. There was a disagre


Best Way to Handle a Difficult Client Issue
Your client said something unpleasant. How can you avoid reacting emotionally, and find an amicable solution that satisfies both you and you